Impact Signs Chicago

Hired them to do brass lettering for our auction podium and they were great. The letters are beautiful.

Impact Signs was awesome! They were professional, knowledgeable, and very helpful. And the end product was perfect! You can actually talk to a live person! I highly recommend.

Impact Signs really helped us out by rushing a sign job to insure it was in place prior to a visit from our leadership team. They were easy to work with and flexible in assisting us with meeting our deadline.

We received the banners today, the CEO, Comptroller, and myself love the banners. I also love the new convenient design of the the retractable banner and the bag. We used you all for banners years ago and were used to the old banners. Thank you so much!

I was in a pinch needing some signage on very short notice. Turab was able to work us in and get our signs to us and installed on time for our event. The acrylic signs we ordered look awesome installed in our space. Excellent customer service, excellent products, excellent installation. We will definitely be using them again for future projects!

Impact Signs is an outstanding company. In particular, I want to thank Turab and Chad. At all times they were extremely professional and helpful and worked with me to produce an amazing outdoor sign for a pavilion in a garden for a local nursing home. You will be thrilled with your experience! Thank you, Turab and Chad.

I ordered a cast bronze nameplate for our boat. The team at Impact Signs was wonderful to work with. I found that the order process was straight forward and easy to follow. I was provided a proof for approval before it was sent to production. Throughout the process, I was also provided regular status updates and the plate was delivered spot on-time. I would definitely give them my best recommendation.

What a great experience. The entire process from ordering, design and shipping could not have been easier. The box it came in was even well built. will definitely use these guys again

Our interior and exterior signage looks amazing! The price was reasonable but the installation fee was highway robbery, aside from that we are really pleased!

I ordered a memorial plaque from Impact Signs. The process could not have been easier. Shannon did a great turning my concept into the proof. Although she was a little hesitant that the art work that I sent her would work, the craftsmen did a fantastic job with making it work. Our family couldn't be happier with the final memorial! I highly recommend Impact Signs.

FINALLY a company that knows the true meaning of customer service! Our bronze cast plaque is top-notch quality and was delivered a little ahead of schedule. Company is professional with prompt attention to all customer questions.

I was extremely pleased with the service I received from Impact Corporate Signs, and even more satisfied with the finished plaque they produced for me. Ordering a bronze plaque to honor my late husband could have been a very sad, painful experience. But their professionalism, courtesy and attentiveness allowed me to focus on the lasting legacy and positive memories this plaque will help commemorate. I am grateful for the great work of the entire team at ICS.

Excellent experience with Impact Signs. They were prompt in responding. Had an established and smoothly working business process. My approval of their proof could be done over the internet where they had pictures of what the final sign would look like as well as dimensions. Then they actually delivered well ahead of their schedule, when I mentioned there had been a change in mine. Definitely will do business with them again!

Turab and Shabbir at Impact Signs are great. I worked with them in several conversations and emails to quote a large and complex donor recognition/interpretive plaque for a new amphitheater in Oregon. When I explained the project and what we required, they immediately "got it." They know materials and processes and offered several options that would impact both aesthetics and cost.

Throughout the process, they were enthusiastic and engaged. Unfortunately, we decided to go with a company in Oregon that was able to offer a very similar bandwidth of capabilities but in Portland instead of Chicago. In total, the plaque will weigh over a ton and it's a very unique one-off piece. It just made good sense to build it locally. However, had we been a few miles closer to Chicago, Impact would have gotten our business. They certainly earned it. Five-plus stars for these guys!

We wanted a bronze plaque for my daughter's 110 year old home which was built by her great, great grandfather. Impact signs helped us through the process, from design to completion. They were very responsive to questions and the end result was exactly what we had envisioned. I would highly recommend them.

I enjoyed working with Impact Signs. They were quick to respond to my initial inquiry. They communicated well and kept me informed throughout the entire process. They delivered a professional looking plaque and they delivered it before their estimated delivery date. I will use them for any future needs.

Amazing Quality! Exceeded already high expectations. Impact Signs gave us outstanding service from start to finish. Guided me in choosing the best material and design. We will definitely use them again for more signage.

Very very bad service. Please do not order from this company. We ordered a sign and payed for installation by a certain agreed upon date. When the date was approcahing, I had not heard from Impact Signs on the installation, so I emailed several times, called several times (all went to voicemail), called every member of the phone tree and left messages, did not hear back from anyone.

I did not receive a call about the installation until a week AFTER we needed the sign installed, and it had already been installed by my team. Asked for a refund and a call back to confirm the refund, and never heard back. This is a very sketchy and terrible company - do not recommend.

Can't even get a call back. Called them over 2 weeks ago to bid a job. and a very large one too. (about $20K) I submitted the job via the website, then when no call, I called, never receved anything more than voice mail for the ENTIRE company. (I called each ext and left messages hoping to find someone at their desk) I emailed asked to confirm they received information. Called again and again. sent emails again and again. NOTHING. Would never do business with these guys again. (2 years ago I did get a sign done and it was good, don't know what happened in the last few months)

I'm afraid the reviews on their website don't paint an accurate picture of their service. I visited their location in person to get an idea of their work. I was professionally helped & the sales person did answer my questions. I went back to my office to measure, take pictures etc, of the 4-5 signs we wanted them to make. After providing detailed descriptions, dimensions, pictures & ideas almost a month ago, I can't even get them to contact me back.

I guess they don't need the business. Who doesn't email / call prospective customers? I will be taking my business elsewhere. Sad - I don't like to write bad reviews, and rarely do.

I called looking for a classy metal sign. What I actually got was an annoyed receptionist who could barely talk on the phone and seemed upset that I wanted his help. I sent him photos of my current sign that needs to be replaced only to be told it's not possible via a one-sentence email. Case closed and never to be recommended or contacted again.

This company I can completely agree has horrible customer service. After extensive research and planning I decided to go with them as they had a great website and after emailing them to see if I could have a plaque made by a certain deadline, they assured me that it would be possible. A couple of weeks before it was supposed to be shipped I asked them if I were to make a couple wording changes if I could still have it by my deadline.

I sent them my changes and NEVER heard that the shipping date had actually changed after again reminding Jeff I needed it by a certain deadline and I would not go through with the changes if it delayed the shipment. I called the week prior to needing it only to be utterly disappointed. Jeff answered my phone call twice only with a response he would look into it and get back to me.

After a few hours passed, I tried calling again and he never answered my call from then on and the only communication was through email. The week before we needed after months of planning, to get this made for a remembrance ceremony in honor of a gentleman who lost his life, I felt distraught when in emails at that time he told me it was impossible to get it done by the time but "not to worry!" because they had a "mock plaque" that many people get when their plaque isn't done in time.

Since he told me this was my only option at this point I had to go through with it, but it gets even better, I had to pay $225 for the piece of cardboard! I will never recommend this company to anyone, as I've never even gotten an apology, they just argued with me, the customer.

I have used Impact Signs at three of my jobs near Chicago-land because they are a local business. I have never had any problems with them until now. 1) you need to pay a $250 deposit to even get a PROOF sent to your email 2) I received 3 emails saying production begins once we pay in full My boss changed his mind and we decided to not continue with our purchase.

When I called to get a refund I was first told that we couldn't receive a refund for a proof. What? I told him the proof was $250? He told me to look at my receipt and it should say it on there. I had the receipt in front of me and it said nothing about not getting a refund. Then he said ok I will call you back. He never did. I called him back and he was very upset.

The phone to their store was then shut off so I couldn't reach them for the rest of the day. He said he put our product into production early without telling me so they would lose money if they refunded me for the proof. I explained I didn't think that was my fault, since they started production early without my permission. I will never use them again and definitely won't recommend them.

I was referred to this company by an architect for 3D metal lettering, and the service is terrible. I used their online "request a quote" form, got an automated response telling me that it would generally take 1-2 days to receive my quote. Two weeks went by without any contact, even after I wrote back again inquiring about my quote. I will be going back to Gemini Sign letters, as their service and product is excellent.

Looking for company that doesn't return calls, emails or messages? Want to pay 100% up front before the work is even completed? Well Impact Signs the pitiful excuse for a business that you've been looking for. My 14 yo is more responsible than these guys. I'm looking to spend 5-10K on signage and they can't return a call? Put down a $250 deposit to get some lousy prototypes in 2 weeks. Shame on me for wasting over a month trying to communicate with these people. Don't be fooled by the nice website, I guarantee they had nothing to do with it and it comes from the franchise corporate HQ. Horrible company is an major understatement. Update: Shabbir just called. First time I've spoke with him in over a month. Won't refund my deposit. WOW DIDN'T SEE THAT COMING! Is it possible to give ZERO STARS?!

Save yourself the money, time and energy. Don't use Impact Signs for your signs! We spent a lot of money with this company for two exterior signs for our office. From the beginning it was hard to get a hold of them, let alone get them to call you back. It took over a month to get the designs finalized. Once we signed off on everything we were told it would be 4 weeks for the signs to be completed.

We called them after 4 weeks and they gave us excuses on why the signs weren't finished. We had to call them over and over again as well as email them to try and get the installation scheduled. It ended up being another 3 weeks that we waited to have them installed. I think it would've been longer if it weren't for us calling and emailing them about it.

Once the signs finally arrived they were made wrong and differently than the paperwork that we signed off on said they would be done. We placed numerous calls to Jesus who said it would be taken care of and that they would correct the issue. Each time he said they would call us back. They have still never called us back. We have now had the signs up for over a month and are still waiting on a phone call or email back to have them correct what they did wrong.

Unfortunately they already have all of our money because they make you pay the remaining balance before they install, so I'm sure they won't be coming and fix them. Impact signs doesn't care if their clients are happy. And they clearly don't follow directions on the designs you sign off on! I would strongly recommend going with one of the many other sign companies out there. NOT Impact Signs! Horrible customer service!

We got a office sign made by Impact Corporate Signs. I am highly satisfied with their work. It was a quality production and on-time delivery. Ammar was very responsive to all our queries and requests.

"When we needed multiple application signage for a major client's corporate headquarters, we contacted Impact Signs. The resulting product surpassed all expectations and were delivered in a timely, professional manner." Brad B

I wish I could be generous and give them a great or good recommendation. I can't. What I can tell you is that what they say, and what they do is 180 degree opposite, For those who have had a good experience, thats terrfic. My corporation was lied to and given fraudulent information from the start. Shannon stated, "we do all the work in house".

Not so, I wanted a local place that made the bronze sign. They said they did, It was ship to Iowa, missing our completion date! Once I was told it was sent to "our Iowa location" it was then, we knew we were in trouble. What made things worse is that we paid in full up front. Lets cut to the chase, they lost a big corporate client, along with any referral business. Steve Mosias President Horizon Design Group

I recently had to redesign logo signs for 5 of our offices in the Chicagoland area. Impact Signs was professional and responsive from the bid process through the final install of each sign. I was very happy with the staff and would highly recommend them. Great job!

We recently ordered a sign with Impact! Signs and we are extremely pleased with the quality of their work, coupled with their competitive pricing. From beginning to end Impact! Signs was professional and helpful and there was no need to be concerned that the sign was fabricated in Illinois but shipped and installed with stringent criteria from the building owner in California. I would recommend Impact! Signs to anyone needing signs/installation.

IMPACT! Signs is a one stop shop for your signage needs. They are quick reliable and always do a good job. The finished work is top quality, I would recommend IMPACT! to anyone with signage or display projects that need to be done right. They also have a very wide range of capabilities other than just typical signage. Thumbs up!

We absolutely love working with Impact Signs. They consistently translate our designs into 3D works of art that gardner rave reviews from our clients. I highly recommend them to anyone needing high quality signage.

I think you guys did a terrific job and my company can't stop raving about it. It really brings the office together so perfectly. It was a terrific experience working with you guys and hopefully look forward to calling you again for another project. You guys do top notch work!

From start to finish was a wonderful experience with Impact! We are extremely pleased with the finished product and how great it looks on the wall! Everyone involved in the process have been exceptionally professional and personable.